The Global Unified
Communications as a Service Market is expected to witness significant growth
over forecast year. Rising penetration of bringing your own device (BYOD) in
professional institutions & organizations, coupled with high adoption of
mobile devices are expected to fuel the market growth. Other driving factors
include increasing collaboration and communications technology outsourcing and
growing dependency on IP networks and services among third party users.
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UCS is an integrated
communication package that is built into one single module. The package
bundling includes real-time communication services such as data sharing, call
controlling, voice over IP (VoIP) telephony, instant messaging, video
conferencing and other package services such as SMS, email, fax, and voicemail.
UCS has gained importance in extensive and exhaustive applications both for
business and local services. The UCS package can unify and automate the user
experience across many devices. Numerous IT-dependent enterprises struggle to
keep up pace with quick technological changes. The growing trend of
IT-consumerization has fostered workforce management evolution via BYOD and
similar trends such as bring your own PC (BYOPC), bring your own technology
(BYOT), and bring your own phone (BYOP).
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| Unified Communications as a Service (UCaaS) Market |
This concept helps to connect
personal devices such as a laptop, PCs, smartphones and tablets to an
organization’s vertical network, which helps the employee to gain network
access from remote locations through their own devices. This has led to greater
operational, organizational and financial benefits.A major driving force behind
BYOD is the new attitude of self-sufficiency IT among the employees who already
own their personal gadgets. Rapid adoption of iPads, lightweight ultrabooks and
wide screened laptops are paving the way for BYOD adoption across several
workstations. There are different types of UCS such as presence technology and
enterprise messaging, video conferencing, telephony and online meetings.
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